Most File Sync and Share tools are pre-configured for students or corporate employees, ignoring the needs of small businesses managed by MSPs. Canadian Cloud Sync is built from the ground-up for our partners, providing a multitude of integration options, reporting tools, and set-it-and-forget-it alerting that allows you to support more clients in less time.

Canadian Cloud Sync gives you ultimate control and peace-of-mind productivity with:

  • Complete integration
  • Detailed reporting
  • Real-time alerts

Complete Integration

The average File Sync and Share tool provides few integration options and focuses primarily on features favored by student users or large corporations. Canadian Cloud Sync is committed to providing partners with many integration choices tailored to the MSP and the businesses they support, allowing you to manage your clients’ data while leveraging familiar systems. As an administrator, you get more work done, in less time, using the tools you already use.

Active DirectoryActive Directory
Active Directory, or any LDAP authentication tool, can act as a source for user accounts and authentication within the system. When an authentication source is configured, an imported user can log in to the web portal using the credentials attached to his or her authentication source account.

PSA ToolsPSA Tools
If you use ConnectWise or Autotask as your PSA platform, you can integrate with these platforms to automatically generate service tickets based on custom Canadian Cloud Sync alerting, or streamline your billing process to eliminate monthly overhead.

RMM ToolsRMM Options
Important desktop client events—including sync events, registration events, collision events, and service starts—are visible within the Windows Event Viewer and MacOS Console, allowing administrators to proactively track activity and optionally integrate with RMM tools to build workflows based on specific events.

Detailed Reporting

Other File Sync and Share tools provide limited reporting, generating information that isn’t always relevant to an MSP who is trying to juggle many clients at one time. With Canadian Cloud Sync, administrators can actively track and review important information at the organization and suborganization level, so that you can ensure each individual client is productive and protected.

In the administrative web portal, the Dashboard tab allows administrators to view high-level information about accounts, registered machines, storage usage, bandwidth over time, top storage users, recent activity, recent alerts, and so forth.

With reports, administrators can track various activities within the system, and export the report in various formats to local machines. You can also set up recurring reports so that you can consistently notify clients, administrators, or business leaders on usage stats, growth metrics, and more.

Machine HealthMachine Health Administrators can quickly monitor the health of agents, including desktop clients and mobile apps, from the Machines tab in the administrative web portal. For example, you can remotely access log files, view sync and backup status, track connection information, and so much more.

Real-Time Alerts

Most File Sync and Share tools provide limited alerting options, giving you only the most basic tools for managing data. As an MSP, however, you’re responsible for the security and data integrity of many different organizations and infrastructures. Canadian Cloud Sync gives you real-time push alerts that are delivered through email, text message, and/or PSA integration. These alerting options allow you to proactively stay in-the-know, letting you stop potential problems in their tracks.

In addition to tracking usage, you can use the Activity Log page to create alerts so that you are notified when predefined events occur. These alerts help you stay informed of important events that take place within the system. For example, you can set up alerts for when a File Server Enablement machine goes offline, or when an organization is approaching its data quota limit.

Additional Best Practices

You might also consider implementing the following best practices to further take advantage of automation options:

  • Encourage users to sign up for a Daily Digest.
  • Organize end users into Groups to help you manage accounts and system security.
  • Use scripting tools to silently install and register desktop clients on users’ machines.